Client Feedback - Thompson Surveying

In an endeavor to provide our valued clients with quality service, we would appreciate your assistance in completing this form. Please answer the following questions and select submit, at your earliest convenience.

Please indicate how you rate the following aspects of Thompson Surveying performance on this project:

Unsatisfactory
Below Average
Average
Above Average
Excellent

Fields with an asterisk(*) are required.

Rating

Client Relationship *
The standard of communications and the quality of the service to the Client.
1 2 3 4 5
Presentation *
The presentation quality of drawings and reports as provided by TSC staff.
1 2 3 4 5
Our Staff *
Professionalism and presentation of staff.
1 2 3 4 5
Client Requirements *
Client requirements were met and satisfied by the Client.
1 2 3 4 5
Timing *
The timeliness of responses to agreed programs or delivery times.
1 2 3 4 5
Survey Fee *
Value for money of the overall consultancy service.
1 2 3 4 5
The Project *
Was your project carried out and completed to your satisfaction.
1 2 3 4 5
Comments
Your comments or suggestions would be appreciated in order to provide a better service.